From Bad to Worse
Mom and I finished a puzzle after dinner and I decidied to open the recent return from Lionel Service.
When I removed the CSX F40PH #9999 from the box, a screw fell to the floor. Dean had said that someone had stripped some of the screws on the body shell. I know it wasn't me.
As I lifted the engine, the chassis shifted forward under the body shell. All of the mounting posts are broken from the body shell. I don't know how the posts can be re-attacked because they appear to be shattered. The screws that Lionel put into the posts held up, but all the posts broke away from the body shell.
This engine has been back to Lionel for three repair trips. Many people have put a lot of time and effort into fixing the engine and this is what was returned to me. It is obvious shipping damage. Lionel would not return an engine in this condition, would they?
Mom is sickened by this Lionel Train experience and wants me to sell it all. We are both tired of the constant need for repairs. The damage is not Lionel's fault. I just can't believe the bad luck I have had with Lionel products.
Any suggestions?
Sincerely, John Rowlen
