Well, I sent my new 84271 B&O GP9 #3419 to Lionel Service. It was returned to me missing the original Front Lift Bar and hinges/eyelets. They were on the engine when I sent the perfect body shell to Lionel.
Lionel had to put a new truck on front of the new engine because the gears did not engage properly. Now the engine looks very bad with a thinner black wire Lift Bar that does not position itself properly. It does not match the Lift Bar on the rear of the engine. There is glue residue around each Lift Bar support and on a Cab railing. The dealer said to send it back for a refund.
It has been two months since I returned my CSX F40PH #9999 that was destroyed when it returned from Lionel for a third time. All of the body shell posts were broken from my engine. I am still waiting for Lionel to refund my money. Maybe in June I was told.
Lionel assured me I wasn't being targeted for damage. They are having a higher than normal number of repairs coming right back a second time for service again. I was told representatives are in China this week. Hopefully these issues will get resolved.
Sincerely, John Rowlen
