BobbyD posted:Super O Bob posted:
Yea, they moved service... to a new building.... i am waiting till august as well to send in my PA.
They are gonna need a bigger building and a larger staff to get all these units turned around plus the normal defective units.
Larger building, yes. larger staff, no way. As a manufacturer in a mature market (Geezers from Caesars that we are) with declining sales (assuming less buyers each year) labor is the 1st thing that is looked at to be chopped. I think we will see things get through the QA process as this happens. In reality, we will probably have to handle some defects or fixes on our own. When a company is held by outside investors, there is less empathy toward the customer and most attention paid to profits. Fact of life. We see this in my industry (Industrial Laundry Equipment Manufacturing) and the results have been similar.
Hopefully the move logistically will be smoother and efficient for them. By description the department was spread out with the older system and facility.