Reply to "Lionel Legacy steam—under warranty—main smoke unit out—no reply from Lionel"

@DawgTrainman posted:
Rick—thanks for the reply. I actually got a hold of Lionel yesterday by phone (after trying for a few days with no luck). They said they will issue me a RA# within 2 weeks as they are that behind.

Glad to hear you got through and hope they will make things right for you!

I imagine a good part of the backlog was created because I believe they were shut down for the virus like many other buisnesses.

7/31/205:34 PM

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