@MartyE posted:I’m sure the recent events isn’t helping anyone. I imagine staff shortages and other factors isn’t helping.
As for being on the payroll, never have been. I just try to be nice when emailing. I go through the same Talk to Us that anyone else does.
It was a JOKEand the lack of staff been going on at the lionel service center long before COVID so please don't give them a pass on this.