@RideTheRails posted:As long as Lionel has been doing this and at least the last 5 years (approximately the number of years I’ve ordered stuff) I don’t understand why they can’t make this run smoother. It seems something flakey happens every year. I was in the computer biz for 40 plus years and rarely put stuff out that didn’t work. Further, a lot of that was in banking and customers get REAL cranky when they can’t get their money.
I think the issue is simply that Lionel is unwilling to fund a parts ordering system that only gets peak traffic once a year. Having the capacity to deal with the crush of traffic that only happens once a year sit idle for the rest of the year is probably fairly expensive. It's the same issue that shipping companies face every Christmas season when suddenly there are mountains of shipments.
