@WinstonB posted:I, actually, agree with your point of view. That's why I kept the set and contacted Lionel for the figures knowing it was going to be a DIY fix. I have , also, fixed two other small issues with loose trucks on the cars. The passenger figure varieties they sent are useless except for populating one car. As it stands, others have a better set than I do for the same price. So, another phone call on Monday.
I agree that 7 figures per car is really low, and like you I like to pack my cars full of travelers. Luckily I have two unopened Lionel passenger packs which I will be using to fill the cars along with the ones Lionel is sending.
I hope you can get more figures WinstonB.