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Reply to "Lionel response time?"

It totally amazes me how some members continue to defend Lionel. I was a direct dealer for 6 years, had an authorized service station and sold lots of trains. I quit because of the quality of their switches  had a 50% not work ratio when new. Today, decades later it seems the merchandise they make in China still has a defective rate plus very high prices. I got into a discussion with a Lionel Worshipper on this forum who asked me what I would do to make them better. My reply should have been,  "answer your customers and fix defective merchandise."  Who are Lionel's customers, answer Older People like myself. Who will be the customers tomorrow? Even today they should look over their shoulder at Menards. I am told the Menards prices are 1/3 of Lionel's overpriced trains. Lionel Defenders what do you say?

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