Reply to "Lionel response time?"

Putnam DivisionOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

My New York Central 4-6-6T was defective out of the box.....I called them 12/30.....hung on for about 50 minutes (while I did other things). Spoke to a Customer Service Rep and was emailed a return authorization.

I would say, call....do not wait for an email......

Peter

1/12/216:54 AM

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