Reply to "Lionel response time?"

rick sOGR Forum Member

Also, call the minute they open. I find this works for any company. When I call a company as soon as they open I have a much better chance of getting a person. If I wait until afternoon - I've be on hold for an hour, and then get disconnected!

From their website:

Lionel Customer Service Representatives (CSR’s) are available Monday through Friday 9 a.m. to 5 p.m. ET to answer general questions regarding products and services offered by Lionel.

When calling Lionel Customer Service, please note extensions 9105 and 9106 are no longer valid extensions and will only delay you in reaching our staff.

1/12/218:46 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

OGR Forum Supporting Membership Required

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

OR

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGRwith a DIGITAL SUBSCRIPTION!

Please wait...

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!