Reply to "Lionel response time?"

Mike in NCOGR Forum Member

At our previous home I always shopped local, but we moved and that is not much of an option anymore. Now I have a few train shops that I'll order from online, not ebay or non-descript web only stores. In the past year I have received two defective Lionel units which when I contacted the dealer promptly sent me a replacement and a RMA with prepaid shipping. So did you try contacting your seller for a replacement? On one unit I contacted Lionel direct and still no response to this day.

2/3/215:12 PM

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