@Sid's Trains posted:.... Aaron was the only one working before. Now its him, Katie, and one other lady.
I called on Wednesday since my sale order hadn't shipped, yet, and got in on two rings and spoke with a helpful lady, Sharon.
Parts shipped Thursday and ETA Tuesday. I'm holding my breath to see if I receive three critical parts that cost about $35 out of the total parts order of $400+ -- the parts order shows them as shipped -- fingers crossed.