This seems to be the normal process now. The manufacturer does not address defects, almost surreal - they don't have it in their genes to offer alternatives or suggestions. Almos tlike you saying 'well, the sky is blue', and they say 'not correct; is there anything else you need; goodbye; click.'
At the April York I got talking to two people from Lionel - the one guy is the person who always demonstrates their trains. Anyhow, he wanted to know why I would not buy Lionel stuff. I gave him 3 reasons and he had no come backs. It was not adversarial, just factual. This would be reason #4.
I agree, Nicholas Smith is a great store - old time train store upstairs, old time toy store down stairs. Worth a visit if anyone lives nearby and has not gone there, or is visiting the Philly area.
Originally Posted by Michigan & Ohio Valley Lines:
Nicholas Smith Trains is a good business. Glad to hear they took care of you.
Unfortunately, Lionel has become very short with their answers.
