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Reply to "Lionel Support: Out of Warranty Repairs not being taken at this time"

rockstars1989 posted:
Will Ebbert posted:

While I think it's not fair to the customer for Lionel to not have some parts for issues, I think all the issues you have described could easily be fixed in an evening. A couple drops of Testors cement on the name plates will take care of that. I'm not sure what the issue with the coupler is, but I imagine if you take it apart you can find the issue. It's a pretty straightforward design. Or as previously mentioned, swap the couplers with Kadee #746 scale couplers. 

I just don't get what you are "getting"...These high dollar Locomotives are not "project pieces" They should be right or the MFG should make it right. Nick

I get that. I'm not saying it's ok, but no point in returning something that can be fixed. Life isn't fair and sometimes things aren't right, but part of the hobby is learning to fix things. 

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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