Good thread. I really hope Lionel solves the issue and takes this seriously. They have lost a few pre-orders from me because I couldn't guarantee I'd be happy with what arrived. So far I saved myself the disappointment and hassle twice after getting burned 3 times. To Lionel's and my dealer's credit, one they took back after offering a solution I wasn't satisfied with, the second I did nothing with, and the third they replaced with a new shell.
I understand the difficulties of working with a factory thousands of miles away but this has been happening way too often. I really appreciate Ryan addressing this issue and look forward to pre-order again without worrying.
