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Reply to "Lionel To Get Paint Samples Before Moving To Production 2021 And Onward?"

Good thread.  I really hope Lionel solves the issue and takes this seriously.  They have lost a few pre-orders from me because I couldn't guarantee I'd be happy with what arrived.  So far I saved myself the disappointment and hassle twice after getting burned 3 times. To Lionel's and my dealer's credit, one they took back after offering a solution I wasn't satisfied with, the second I did nothing with, and the third they replaced with a new shell.

I understand the difficulties of working with a factory thousands of miles away but this has been happening way too often.  I really appreciate Ryan addressing this issue and look forward to pre-order again without worrying.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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