Reply to "Lionel won’t repair out of warranty Vision Line Big Boy"

MartyEOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBERMEMORIAL SUPPORTER

@RandyC posted:
It may not be new but at the price we pay for these products it’s ridiculous. I would be willing to pay for the repair because it’s out of warranty. It’s the depleting coal tender that’s not operational.

I'm willing to say they don't have the personnel to keep up with all the warranty repair and out of warranty repairs. This policy has been in place now for at least 5+ years, probably more on the plus side. Again I don't have a problem if they refer me but those folks need to be trained.

8/14/208:42 AM

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