Reply to "Lionel won’t repair out of warranty Vision Line Big Boy"

NortonOGR Forum Member

@Frank Mulligan posted:
Would you send your out-of-warranty washer back to Maytag? No, you get in touch with a repair tech. What's so different about model trains?

Most all companies I am aware of keep their service techs up to date with training and documentation. This hasn't happened with Lionel. That is a big part of the problem. They won't do the work themselves nor are they supporting existing repair centers.

Pete

8/14/2010:15 AM

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