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Reply to "Lionel won’t repair out of warranty Vision Line Big Boy"

@bob2 posted:

I am not totally unskilled, but when looking inside my Lionel FEF (since gutted and 2-railed) I could see that trouble-shooting might be a difficult process.  Assuming that one simply pulls the old circuitry and installs new, I could see three or four hours' labor plus parts and shipping.  That is approaching the cost of a new model, unless the labor cost is way below what your employer charges for your efforts.

I can see why Lionel refuses to deal with out-of-warranty items: it would be so expensive as to drive up the cost of new production, and probably lead to the actual demise of your favorite model train source.

I think the bigger issue is they have too many warranty repairs that they'd never be able to keep up.

Whoever Jada is, they must be a cottage industry - willing to work for $25/hr with zero overhead expenses.  Good for them - tell them thank you as often as possible, because they are doing you a giant favor.

Jada is a one man operation.  Alex seems to enjoy fixing these engines and also has a curiosity streak in him.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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