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Reply to "Menard's Scale Flatcar issues"

Originally Posted by Menards:
Originally Posted by DMASSO:

On one of my army flats, one set of wheels (rear) wobbled and on the same truck, the coupler would not stay closed and I could not see any way of correcting the coupler.

 

Don,

 

I apologize for the issues you have encountered. I emailed you, along with customer service, and I am certain we will come to a solution. Let me know if you have any questions.

 

-Mark the Menards Train Guy

Whatever the problems or issues with a Menard product, its comforting to see someone from Menard's come on here that cares to resolve issues. That means to me they take pride in their product, and they cherish their customers.
I may not buy evry new issued product, but Menards will get the majority of my purchases on items I can and will use on my layout. Kudo's Menards and Mark, and thank you.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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