Mail order may not be that important. With Menards, it's almost as if they don't want to do mail order. I know of no business that does mail order and charges you an upcharge to shop that way. Like I said, when I want something I buy it there and it has to be mail order because there are no Menards stores within hundreds of miles. I guess I'd prefer they just built their costs into their shipping charges,which is what I'm sure other businesses do with mail order, rather than this charge that makes me feel like they really don't want my business. Bottom line--if they are trying to discourage mail order, I'm sure other people besides me are put off by the useless rebates and the upcharge for pulling items off the shelves. I just don't think it's very inviting for a customer. But they must have their reasons, and probably could care less what I think about it!
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