As I have posted, back a few years ago, (at an online estate auction) I bought an MTH Proto 1 Commodore Vanderbilt. It was (then) some 20+ years old, but new in the box. I of course had no idea that it suffered from the dreaded zinc pest, only to find that the drive wheels were falling apart. A replacement chassis was the only "fix" but was no where to be found, from MTH parts or anywhere else.
I wrote a letter to Mike Wolf, saying that I expected no warranty or other consideration- but asking him if he could help find a replacement chassis to buy. Five days later, a new chassis showed up, no cost. I was shocked and pleased that such personal care was still there in the business. When I met him at York to thank him again personally, he seemed to have no recollection of my situation, so maybe one of his employees handled it. But still, the character and culture of a company, big or small, in a huge industry or a small one, comes from the top.
Not only was MTH and Mike Wolf good for the industry, he was a good guy from my perspective. I wish him the best.
