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Reply to "Milwaukee Road Colombian Passenger Set - Sooo Close"

RickM46 posted:

Normally, if this was a defective locomotive, I would send it to back to Lionel.  Now, I am considering my options.  Has anyone bought stuff from Charles Ro and then asked for an exchange on a defective product?  Has anyone gotten parts sent from Lionel under warranty so that you could replace the parts?

Yes and yes on both questions. Just call and talk to both parties. They both were very good about it. The parts from Lionel I had to wait a few weeks as it was a new product and they were waiting for parts.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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