Skip to main content

Reply to "Missouri is spelling wrong on my new steam engine"

@Landsteiner posted:

"a total embarrassment on Lionel’s part."

Let those amongst us without sin cast the first stone.   The title is not remotely correct English either.  I wouldn't consider this human error a total embarrassment to the original poster. 

You're the consumer.  If there's something truly wrong about the product, it's your right to receive a refund or a correction.  Unlike the poster above who says Lionel will do nothing about it,  I'm pretty sure they will give the dealer a refund if you reject the product and they return it.

Some people want the locomotive, not a refund, they want a fix. As in the other thread about the misspelling on their locomotives, Lionel has not responded to their concerns.  Lionel sometimes does step up and take care of issues, like the wrong color j 611, the wrong color f units.  If it's a know issue they are misspelled, Lionel shouldn't send them to dealers, fix them, then ship to dealers, consumer should not be the quality control department.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
×