Reply to "MTH 20-3638-1 Russian Decapod Issues PS 3.0"

Just closing this one out...

Sent it to MTH. Got it back in a week!

Unfortunately, it did not misbehave when it was there, operating "normally" and was returned as was. So of course, when I tried to run it at home, the sound system went haywire. Shot a video and sent it to MTH Service. They directed me to return it, and would be addressed as a priority repair.

3 Weeks later, it was returned. They replaced the "AE-1000030 Tender Board". All seems to be operating normally.

Kirstin at MTH Customer service could not have been nicer!

All in all, a good experience with MTH, and I am happy with the locomotive.

3/30/188:47 PM

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