repair technician posted:That could be your problem quite a few people are having trouble when using windows 10!
try using windows 7 works much better when transferring sound files or other uses!
Alan
I am going to do some experimenting with that. I did use Windows 7 from my desktop and had the same result. I think I am going to dig out my old Windows XP laptop and give it a try to see if that makes a difference.
Keep in mind that while Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10 all differ greatly in appearance, the kernel OS still operates very similarly. Using Classic Shell, one can make Windows 10 look and function like any previous version of Windows going back to Windows 2000.