I think the salvation for MTH parts would be better organization. If the parts were organized, it wouldn't take so much effort to find parts. While the Lionel parts site is far from perfect, most of the parts are there and fairly easy to find. MTH parts in the past have been a total mystery how to find parts! I'm hearing rumblings of a much better parts site than in the past, that would take a lot of pressure off the staff if much of it was self-serve and you could actually find the parts you need.
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