Reply to "MTH Authorized Service Center Wants $25 Fee Per Item For In Warranty Service"

cbojanowerOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBERMEMORIAL SUPPORTER

Perhaps you all should read the MTH warranty

The following is right on the bottom of the page

* Authorized Service Centers (ASC) are only obligated to provide warranty service for any consumer who has purchased the specific M.T.H. item from them that requires service work.

Under the ASC terms they are not required to work on items not purchased from them. You can ship it to MTH but that will probably cost you more than $25.00. MTH only supplies parts under warranty to the repair shop, MTH does not pay for the labor so the repair person would be working for free!

Next time support your LHS and they will probably support you. In the meantime tell MTH they should ay a minimum to their field techs.

11/7/135:30 PM

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