I don't know the ins and outs of how warranty repairs are reimbursed by MTH but frankly, not my issue. I buy a $1,000+ engine with warranty and I expect if there's a problem MTH or it's ACS will fix it. No questions asked. I'm the customer. No customer, no MTH. I think I dealt with this guy too -$25 for a warranty repair. I told him that was the last time he'd ever hear from me. How's he supposed to make a living? Maybe through competitive pricing and good customer service? With respect, maybe we should be less concerned with the poor dealer and more concerned with how the customer is supposed to feel about spending a fortune on a pricey engine that's defective and now inconvenienced by needing to get it repaired - and getting stuck with a fee to return it to the condition it should have been in to start with. He's the only MTH ACS I have ever run into that charges the poor customer a fee. Maybe if he didn't my next sale or ten sales would have been made at his store?
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