Some hobby shops have strange policies and employees!
Years ago, I took one of my uncle's steam locomotives for repair to a hobby shop, which has been long out of business.
Inside, I noticed hand printed signs, attached to shelves, reading; " All sales of items by appointment only!"
Right then and there, I should have realized that I was in for a real ordeal, worst than working in dangerous areas of my former profession!
I showed a 'Gentleman!,' behind a counter, my uncle's loco. and asked if it could be repaired.
Without saying a word, the fine 'Gentleman' points to a label affixed to the underside of the loco's., cab's inner side, overhang, it stated; "Madison Hardware."
I said; "Yeah! My uncle bought the loco. years ago and the place is in the City and difficult to reach, now-a-days!!"
He just stares at me and I give him a mean stare back, which I have learned to use, due to my profession, at that time! You know, a standoff!
Nothing got accomplished, because I left the store with my uncle's still defective loco., never to return!!!!!!
Ralph