* Authorized Service Centers (ASC) are only obligated to provide warranty service for any consumer who has purchased the specific M.T.H. item from them that requires service work.
As is often the case, that's only half the story. Unless the rules have recently changed the following sums up the warranty repair scenarios:
- National ASC's (NASC's) are obligated to repair any in-warranty claim, regardless of where it was purchased.
- NASC's are compensated by MTH for labor and MTH supplies parts at no charge. (ASC's also get parts at no charge.)
- Every MTH tech goes through an intensive training course at MTH headquarters in Columbia, MD.
