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Reply to "MTH Authorized Service Center Wants $25 Fee Per Item For In Warranty Service"

When I had an MTH engine that required repair I sent it back to MTH.  To me, I'd rather deal directly with them.  Total "turn-around" time was about one week, and I think it cost me $12 or $13 to send the engine back to MTH.

 

Now, as for the ASC technician charging $25, I don't know all the details, but with my other past-time, bowling, the shop has a large, and I mean large sign posted, stating that bowling balls purchased from them will be drilled free of charge, all others are charges a fee.  So I think, based on the economy/loyalty/etc. the reward for purchasing from your local shop is free repair work, but the down side is higher costs.

 

I think it is just a matter of deciding what is best for you and dealing with your decision, pay the higher costs and have them repair it, or shop on-line or elsewhere and have to send it back to the manufacture for repair.

 

Darren

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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