MTH DCS System Repair

FiremasterOneOGR Forum Member

Help! I purchased a new DCS WIFI system 50-1036 on 9/2020 and when it arrived it didn't work. I contacted MTH and returned it for repairs. It was repaired and returned 12/2020. I don't have a designated layout yet and the system has been used 4-8 times at short intervals. It stopped working 8/2021 and I completed the online format to request assistance and emailed it to MTH and haven't received a response. I have called numerous times but the system does not allow me to speak to anyone unless I have an extension number. My 1 year warranty is expiring in 10 days. Any suggestions on what I can do would be greatly appreciated.

9/9/216:25 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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