I'm not sure if it's because my phone uses android 9, or if it is because I don't have a copy of the Files app. I have a My Files app as a subcategory under the Samsung app, but no Files app.
Because of this, I don't see the same screen John shows when he says to tap the "hamburger" menu. I don't have those three lines in the upper left of my screen. I do have the Images, Downloads, Documents, and the other listed locations, but pixel doesn't show up on my screen. I've activated the Export command on my Tablet while attached to the house wifi, and I made sure I turned on storage permission on both devices. I upgraded the My Files app to release 10, still no luck.
Oh well, at least MTH got back to him and told him what was wrong. Now they can fix the problem and hopefully make it as easy as it is for Iphone users. At least I hope they do.
Thanks John, sorry I couldn't make it work. I have an old Galaxy J3 V. My wife has a Samsung S10, but she doesn't have the Files app either. Is it an app we can find in the Google Play store? I'll look.
