Reply to "MTH DCS WIFI premium APP Questions or issues, post them here. VIDEOS ADDED"

Since we have the Export mystery solved, and I hope this doesn't get the hair up on anyone's neck, but I have about 11 more, I am going to call them "unacceptable" features of the premium APP I would like to use this post to ask about.  I won't ask about all 11 in this one setting.  By unacceptable I simply mean that even though the feature works, does what it was mapped out to do, and for the most part, warrants no repair, I'd like to find out if I am the only one who feels the way I do about the feature.

ALL switches

I spoke to Rich Foster about this one because he was the MTH person that got back to me on this question.  Why does the ALL command on the switch screen maintain control even though you have specifically selected a switch in your list after using the command?  I simply asked how do you force it to let go.  Rich wrote back and told me to just tap ALL again after using it and it lets go.  My next question was, and to the point of this post, Why?

I used the command.  I moved all 20 of my switch tracks to straight.  I then selected a specific switch to open, the green check mark was there proving I had done so.  But when I tapped the curved arrow, all 20 of my switches opened, or turned out if you like that term.  Not knowing this would happen I was startled to say the least to hear 20 switches opening at once when all I expected to hear was one switch, the one I selected.  One thing this taught me was that when ALL is selected, it maintains control.  The stupid side of me wasn't smart enough to think that if you tapped ALL again it would relinquish control, so the naive side of me kept jumping from the switch screen back to the ECS screen and back to make it let go.  Rich then tells me to just tap the ALL command again and it will let go.  Why can't it let go when I select a switch from the list?  What's wrong with it working like that?  Nothing.  In my way of thinking, any user of the APP would expect that to happen.  You select ALL, it becomes your active selection.  You select switch 3, it becomes your active selection.  Wouldn't any software program work like this.  When I use Excel, I select cell A4.  When I click someplace else, that cell becomes active.  I don't have to unclick the currently active cell to be able to click another cell.

Unacceptable simply means that if MTH has decided this is the way ALL should work, then of course I will continue to use the APP because it's all we have.  However this sets you up for the other 10 things I've used in the APP that work in an "unacceptable" manner.  Unacceptable is my professional way of not saying, "that's dumb, who creates a feature to work like that?"  My question, now that you have the details, have any of you used this feature?

 

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