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Reply to "MTH not returning my phone calls; cannot get in touch w/service department to pick up my repaired locomotives"

Hi Jon, Thank you for following up with me.  Jacob called me a few minutes ago.  I've paid for the repairs and arranged for pickup next Tuesday at noon.  I will pick the items up outside the repair door.

I live so close to MTH that it's always been easy to drop off items that needed repairs; however, for future repairs, do you think that it would be more efficient for me to send to a hobby shop that employs MTH-trained repair staff?

Again, I appreciate your response.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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