@MACADO 1 posted:Even though it's still brand new in the store?
Answer: NO
Why not read the official warranty policy?
https://mthtrains.com/news/002
As of May 1, 2021, any item sporting a Shipping Date that reads: Delivered APR. 2020 or earlier will be considered an Out-of-Warranty repair. On each subsequent month after May 1, 2021, any item sporting a Shipping Date that reads earlier than the previous month and one year or earlier will be considered an Out-of-Warranty repair. For example, as of May 2021, if an item has a delivery date of: "Delivered: MAY. 2021", it has one year of warranty coverage remaining until MAY 31, 2022; if an item has a delivery date of: "Delivered: APR. 2021", it has 11 months of warranty coverage remaining until April 30, 2022; if an item has a delivery date of: "Delivered: MAR. 2021", it has 10 months of warranty coverage remaining until March 31, 2022; and so forth.
Warranty Terms On Products Produced After June 1, 2021
Items shipped after May 31, 2021, will carry a one-year warranty from the date of manufacture for the MTH Authorized Retailer who sold the product. Any defective items should be returned to the dealer where purchased. If the dealer has trained service techs, they can offer to repair the locomotive (MTH will supply warranty parts as needed free of charge. If parts are not available a refund will be given to the dealer). MTH will no longer provide repair service on any products at its corporate headquarters. If an item is defective and cannot be repaired, it needs to be returned to the original purchasing dealer and the end-user can obtain a refund from the retailer. The original purchasing dealer will then return the item to MTH for credit. Customers may want to request that their items are tested by the retailer prior to taking the item home. All items are tested by M.T.H. Electric Trains prior to shipment from our production facilities.
