I'm surprised so many of your are having such a fundamental issue. We need to get to the bottom of it and get things resolved for all of you. There is no reason we know of for you to be experiencing this issue given the current version of firmware in your system. So, let's start with that. Please be sure your gear is updated to the following revisions:
- TIU - v6.1
- WIU - v1.1
- App - v3.0.1
Once you are fully updated, if things still aren't working properly, reset each component. I know it's a pain to reset the app if you have a lot of stuff loaded but, just export it and then import the image after the reset. It's important to get your system to a point that is current and known.
TIU - Reset via the app or remote. A feature reset should be adequate so you don't lose the TIU address.
WIU - Reset by holding down reset button (on top) for 10 seconds or more.
App - Reset by tapping "More > App Settings > App Reset"
There are some things you can try prior to the updates and reset that could be the issue but, given you guys are experienced, I doubt it. Now, just because I said that, don't be embarrassed to come back and update us if it was a simple oversight. I do it all the time. The system is complex and has many elements. It's really easy to miss a step.
Go to "More > App Settings" and make sure the app is set to DCS WIU. (the latest version adds support for the Explorer and this setting may have gotten changed accidentally)
Go to "Settings > Wi-Fi" on your device and verify it is connected to the WIUs MTH network or your home network if you are in HOME mode.
Please report back here with your results. Hopefully, we'll find the culprit in these steps but, have no doubt, the system is actually working fine and getting more and more stable with each app update. We're working on a new update now with further enhancements . It should be out in a couple of weeks.
