Skip to main content

Reply to "My New Niagara came damaged (no surprise)"

John Rowlen posted:

My Allegheny #1604 returned from Lionel and was not fixed by Lionel Service.  My mother went into the hospital after loosing four pints of blood with IPT Disease, I did not test the Allegheny, my warranty expired, and now I am out-of-luck. What good is a trip into service if the item doesn't get fixed. Shuffling engines into Lionel only helps to burn the warranty clock until the day they can deny us service.

Sincerely,  John Rowlen

Did they actually deny you service?  Have you made an inquiry with them on this?  I'm surprised that Lionel wouldn't stand behind warranty work even if the clock had elapsed do to your circumstances.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
×