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Reply to "My New Niagara came damaged (no surprise)"

Dwayne B posted:

Here's the problem in my opinion. The train models of today are very high tech and crammed with all the latest and greatest electronics. Lionel and other train manufactures do the best they can with packaging to be sure they arrive to our doors safe and unharmed. The shipping companies are to put it lightly very rough with the boxes. I believe if we could purchase these train models without shipping most problems would be eliminated.........All the problems come from shipping as the delicate electronics cannot take the ABUSE of the shipping companies.

I would like to believe your words. The problems with my items were ALL quality issues. My Polar Express motor was missing its wishbone mount and the motor was dangling inside. My F-3 had a motor mount screw tightened too much stripping the frame threads. The bluetooth tower was clearly put in the box bent to the point the blinking light was dislodged and hanging by the wire. None were shipping issues whatsoever. 

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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