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Reply to "My New Niagara came damaged (no surprise)"

Removing the screws and stretching the tire is not a problem if the engine came with a tool to remove the screws.  Saying people should "quit the hobby if they cannot do these simple maintenance items." is exactly what is happening in the hobby, and what keeps new people from entering the hobby.

THERE WAS NO TOOL IN THE VISION LINE NIAGARA BOX.   NONE

As a life-long model railroader I had faith that the products would work.  This is why I have kept buying Lionel engines.  Faith in Lionel.  My thinking was "These engine difficulties cannot continue to happen and have a business continue to make products and survive."

Unfortunately my positive faith has led to negative outcomes.  You are correct.  I should return this new Niagara and sell my entire collection that includes six Vision Line Big Boys.

Sincerely, John Rowlen

 

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