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Reply to "My New Niagara came damaged (no surprise)"

I agree with John Rowlen. For what they charge for these locomotives would it kill them to include the proper sized screwdriver? And no offense to anyone who owns this locomotive but I don’t like the Phillips screws at all. All my locomotives from all different companies including Lionel use Hex heads. Why change from something that worked? 

Since I am primarily a 2 rail guy, I do still have a modest collection of 3 rail, my new purchases in the last 10 years have all been MTH, Atlas or 3rd Rail. I have had to send back just a few locomotives and all were fixed to my satisfaction. 

If I were you John Rowlen, I agree the Lionel stuff is really cool and beautiful but I would stop buying it.  To each his own. Good luck. I hope you get your locomotives back fixed correctly. 

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