gunrunnerjohn posted:Ray Lombardo posted:What is pictured is obvious shipping damage. Sorry to hear of the issues but if possible try to find an authorized repair facility closer by so you can handle it without the fedex, usps, or ups gorillas handling it.
Since the piece wasn't in the wrapping, I question this being shipping damage...
Exactly. That is why I made it a point in my original post to mention that neither of the broken pieces were in the tissue/plastic wrappings when I unwrapped the units. And from experience, I unwrap engines carefully on a soft cloth on a flat table in case anything is laying loose inside. The gear issue is a whole different matter. If someone can explain how that gear/shaft came out of the truck, managed to work it's way up to the position between the tissue and side of the body(managing to leave an impression of the gear w/grease in the tissue) during shipping, I'd love to hear it. Turbo was purchased from Mario's, one of the forum sponsors. The first time Turbo failed, I shipped it back to Mario's, at which point Joe Romano personally drove and delivered Turbo to MTH. When the first repair was finished, Joe again drove to MTH and picked up Turbo and then shipped it back to me. Second time I shipped directly to MTH.
J Daddy, one of our club members has an Acela, and it too is basically a shelf queen with various issues.
