Lance, I don't know much about Lionel engines, since most of mine are MTH. I did have success calling Lionel support about the only Lionel engine I purchased new. I went to their support page and followed the instructions to reset the engine. That didn't help, so the next thing was to call them. Someone answered quickly and determined I needed to send it in for warranty repair. They said they were about 2 weeks behind catching up from when they were closed in the spring. I received an emailed RMA in two weeks and I shipped it back the week before last. I hope you get it working! It is a beautiful engine.
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