Skip to main content

Reply to "New Berk Arrived...Not Happy"

I'm going to go by my LHS today and talk with them about this very topic: can they return the loco to Lionel or do they eat it if I refuse.  I ordered through my LHS, even though I knew I could both buy cheaper and have it quicker (I'd already have it it I bought from Klein) because I want to support them.  I would think they could return defective products and in some sense this is.  I like the loco otherwise however.  Still don't know what I am going to do.

 

In addition, I can't imagine Lionel is not going to respond to its customer base over this.  Seems incredibly stupid for them not to do some some of mea culpa and adjustment/credit for customers who keep the locos . . .

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
×