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Reply to "New Camelback Legacy Locomotives not responding to my Cab2 remote"

"... and it was cheap as well."

Ya know, that was the most surprising part. I had nothing, no instructions, warranty, receipt but yet was able to get it fixed just that simple. If only car manufacturers, or most products for that matter, came with the same warranty Lionel offers !!
It didn't cost me a penny and problem taken care of just like that. Had I known this, I would have been running trains, engines that were just sitting on a shelf, months ago !! I just had no idea. Who else offers service like this these days ?
As a kid, back in the '50s, I had all 'American Flyer'. I had a steamer / chrome New Haven line passenger set that was just gorgeous but went to who knows where when Mom did a thorough spring cleaning job one day back in the '60s.
Anyway, every kid knows 'Lionel' no matter what they owned or didn't own but I wonder how many know that Lionel offers such service ? I mean talk about standing behind your product not to mention customer service ! I know, I probably sound like I must have some other motive for this gloating, whatever, but nope, I'm just one of many anonymous, average guys out here with no other motive than to just share a great experience with others, its a simple as that. Zero to gain.
Thanks OGR / gunrunnerjohn,trnluvr,PRR1644,Richie C. for your time. Bravo Lionel.



OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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