In conventional with Z-4000 turn smoke off via switch. Have tender where you can get to it easily. Start up at 12V and read amp meter. Should be about .3amps. Turn smoke switch on, should jump to 1.0 amps in neutral. If it does, but no smoke, your heater is working, but fan is not. Or you have burned up the wick. Time to open it up, but if new I would have fixed under warranty. G
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