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Reply to "New engine arrived and broken"

I am probably too old (75) and probably have become a typical " grumpy old man" and I dont want to start a "WW3 ( of words) on this Forum, but I was at least born near NYC ( NJ) and so remember Howard Cosell admonishment to "tell it like it is". If you purchased the train from a "dealer" ( was it a brick&mortar place), and you are having difficulty dealing with the maker, the dealer should take the train back and try to get it repaired from Lionel. Clearly dealers have easier access to the folks at Lionel and the reason we purchase from dealers and sometimes pay a little "extra" is exactly for the reason(s) under discussion. Again, absolutely no disrespect intended ( to anyone)-just thinking about doing good business and starting a little good trouble.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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