Reply to "New engine arrived and broken"

CSX AlOGR Forum Member DIGITAL SUBSCRIBER

Thanks for the comments and input guys. Rattler21, I don’t have a local dealer. I purchased it from a well know dealer and they do not have any more units to replace mine with. They did offer me the option to send it back for a full refund, but I wanted this engine and why I PRE-Ordered it. I do believe this is a packaging problem. I have most engines I want nowadays and when I order a product NEW, I expect it to arrive in good condition. The outer box looked fine. Just disappointing to unwrap a brand new engine a get a bunch of broken parts in the box, then to call the manufacture and not get a return phone call, that’s all. Let’s see what tomorrow brings.

9/13/207:00 PM

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