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Reply to "New engine arrived and broken"

Al, I'm sorry your engine arrived broken, and sorry for so many others having a similar problem.  I have had the same problem trying to call Lionel.  They haven't called back.  I will have to call again and again.  In my case it is a Western Maryland 2-6-6-2, the last one the dealer had.  The rear coupler has never worked.  Going to support on the Website, they tell me to go through a short reset procedure, but it didn't help.  I'm going to keep calling.  I can get by without the coupler working, but it should work.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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