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Reply to "New engine arrived and broken"

I'm not a diesel guy.  But I've had this issue with steam, and I have sympathy for any of you who opened the box to find a damaged loco.  It seems that trains have become more detailed, while at the same time more trains are being delivered individually by mail order to the consumer than ever before.

Perhaps some features on the loco could be "beefed up" without decreasing realism.  I feel like MTH takes this approach with its products.  I've had MTH locos arrive with the styrofoam broken and crumbling, but the loco (covered in foam beads) had minimal damage.

The reality might be that Lionel has to package their scale-detailed locos the way that 3rd Rail its brass- a double-oversized sturdy box with at least 3" of foam padding on all sides.

Either that, or ship them as kits with final assembly to be performed by the consumer.  I would love this, but I'm sure some others wouldn't.  Hopefully you can fix the step yourself, or get a new pilot from Lionel.

Last edited by Ted S

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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